A 99.9% Server Uptime
The main benefit of creating your very own shared hosting system is that you don’t have to be worried about compatibility – you design a particular set of software tools in such a way as to be compatible with a given set of hardware parts. The final result is something far more solid and dependable, since there are less potential chances of failure. We’ve built our cloud hosting system atop tried and tested hardware elements and a strongly customized version of Security–Enhanced Linux in an attempt to set up a really risk–free environment for your own personal websites.
This is why, with all our Linux shared hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–notch hardware furnished by Juniper. In addition, on each and every router, we’ve set up a firewall with an advanced set of rules in order to filter all fishy requests.
This way, in each of our datacenters – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at risk, you cannot feel truly secure. That is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or in case you want to get a more powerful hosting solution, such as a Linux VPS or even a Linux dedicated hosting – we will give you your money back in full, without hidden fees or repayment charges.
24/7 Technical Support
We have conscientiously hand–picked each member of our 24x7 support department to ensure that we can offer the best technical support service you can get. Each one of our technicians has lots of years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. And they’re available to you 24–7 – you can reach them whenever you want and they’ll reply ASAP.
Their average support ticket response time is below twenty minutes, while with many other web hosting companies you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be answered within 60 minutes.