Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center integrated into Mid Georgia Hosting’s Web Site Control Panel features a collection of help articles and regularly asked questions. Aimed toward solving any common issue that you could encounter, they are written by our support team of capable techs.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of how–to video tutorials that visually explain how to rectify a common issue connected with your Linux shared hosting account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer service with a 1–hour support ticket response time guarantee. Our team of capable technical support engineers will be online for you to respond to all the inquiries that you could have. During non–busy hours, an answer will be supplied in even less than 20 minutes.