Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is taught to easily attend to all our Linux shared hosting users’ inquiries and advice inquiries. Through our ticket system, you will be able to fill in your issue and a support team member will, no doubt go back to you in less than maximum 60 minutes. In actual fact, practice has shown that the typical reply time period is 20 min.
A Top–quality Support Service
Our tech support service is provided by a crew of certified techs who’re ready to answer your inquiry without delay. You’ll be able to make contact with the technical support team by opening a customer assistance ticket from your Web Site Control Panel or by posting us an email message. On working days, you may also call us on the phone or use the live chatting solution.
An Intuitive Help Section
Mid Georgia Hosting has built–in a detailed practical knowledge base into the Control Panel so as to receive valuable step–by–step guidelines at any time. Each section of the Control Panel has its own contextual guide area offering a list of how–to posts. We have also made educational videos to give you a better idea of the best way to accomplish any presented task.