If your web hosting service provider provides live chat support, you'll be able to speak to an agent in real-time and learn useful info or get an issue resolved in a timely manner. The basic advantage of using chat instead of calling to consult with a live person is that you'll need only a computer with world wide web access, which means that you will not pay any fees when you're in another country or state. In addition, it'll be easier to copy and paste information such as domains, usernames or error messages in other words details that are sometimes hard to give to the other party over the phone. The real-time chat is also a quicker option to contact your website hosting company's support crew compared to using a ticketing system. What's more, when some situation needs more time to be taken care of, you're able to do something different while you wait for assistance on the live chat, so you won't waste time - something that is impossible if you are on the phone.

Live Chat Support in Shared Hosting

We provide a live chat support service for all Linux shared hosting that we offer and we will help you with almost everything live. If you don't have an account with our company yet, we can give you more information about the plans in order to help you to pick the most suitable package. If you are a current customer, we can help you with any billing or general issue and also with plenty of common technical issues, for example an email address installation in a desktop e-mail client. When you are unable to give us a call for some reason or you're in some country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Of course, some troubles require additional time to examine and test, which means that you'll need to open a support ticket to our technicians, however, we're able to save you time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is accessible every single day, even on holidays and weekends. It is the perfect way to find out more information about our Linux semi-dedicated hosting in case you don't have an account yet or to have an issue resolved in case you are a client and our support representatives will help you in real time no matter what time of the day you join the chat. If you are unsure which package is more suitable for your sites, in case you need a piece of advice whether you should obtain a specific upgrade and how to order it or in case you experience difficulties installing an e-mail account on your computer, you're able to contact us and we will supply you with the needed info at once. Our live chat is available even after our telephone lines are off for the day, therefore if you have an account here, you can be certain that you'll always receive prompt assistance with any kind of question or trouble that pops up.